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  1. CityGro
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  3. Troubleshooting / FAQ

Troubleshooting / FAQ

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    • How to add a SmartOffer to your Kiosk Flow?
    • Kiosk - Common Troubleshooting Issues and FAQ
    • How to Clear Cache on a Computer?
    • Contact's Offer Tab Overview
    • How to clear the iPad's cache?
    • How to search for a contact
    • How to turn off Focus Assist
    • How to set up Web Push Notifications
    • How Do I Use the Activity Log?
    • How to Download and Use the Desktop App
    • How to Update Your Credit Card
    • How to Adjust a Contact's Loyalty Points
    • How Do I Add Additional Users/Admins to My Account?
    • Desktop App Troubleshooting
    • How Do I Reset My Password?
    • Reloading the app or data from your changes
    • Your app freezes or stops working - Try this step first
    • The Kiosk Won't Recognize My Customers
    • How do I check to see if my kiosk is connected to the internet?
    • The Kiosk Forgot My Points
    • How do I reset my iPad?
    • How do I reset my wireless router or modem
    • How do I reach the settings page within the CityGro Kiosk App
    • Everytime I try loading the app it goes back to the homescreen

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