Retention Marketing Tools

SmartOptions

• SmartText
• SmartOffers Main View
• SmartLinks Main VIew
• SmartLinks
• SmartOffers

Contacts (CRM)

• Filters (Customer Segmentation & Conditional Logic)
• Filtering Contacts - Main View
• Delete Contacts
• Select a Contact(s)
• Search for a Contact
• Find Duplicate Contacts / Merge Contacts

See all 15 articles

Customer Journey Campaigns (Automations)

• How to create an RFM based Customer Journey
• Automation Wizard - Customer Journeys
• Automation Performance Stats - Customer Journeys
• Automation Trigger Blocks - Customer Journeys
• Automation Action Blocks - Customer Journeys
• Automation Canvas - Customer Journeys

See all 9 articles

Loyalty & Rewards Program

• Loyalty Settings
• Loyalty Program - Rewards Widget
• Loyalty & Rewards Overview

SMS & Email Marketing Blasts

• SMS/MMS Content Editor
• SMS & Email Blasts Overview
• Blasts Main View

TextChat Widget

• How to upgrade to TextChat 2.0
• TextChat Widget Overview

Messenger: Two-Way SMS Communication

• Messenger App (Compatible with CItyGro & Patch Retention)
• Messenger Overview

Email Messaging

• Email Editor Overview
• Email Messaging Overview

SMS/MMS Messaging

• Auto-Replies
• SMS Content Editor Overview
• SMS Messgaing Overview

Referral Management

• Referral Management Overview