Most business owners can’t sit and chat at a computer all day, so we built the TextChat app to make it extremely easy for businesses to respond to customers on the go.
On the app, you're able to receive, reply to and manage your customer conversations from your smartphone. You'll have access to Quick-Replies, Snooze, Complete, Archive and customers' marketing subscription settings.
Click on your phone's application directory below to download the TextChat app.
Why don't texts just come in through my phone's normal text messaging app?
Good question. Some of our competitors do it this way, and after reviewing their products and interviewing some of their customers, we found that a channel-specific app was the best way to provide the best experience.
The CityGro TextChat App allows you to keep business chats separate from your personal texts, and attach a profile to a phone number to help you keep customers straight. You're also able to organize chats and manage customer profile information — including extremely helpful details like marketing subscription settings.